How to trick AI-driven tracking systems?

eAwaz Lifestyle

San Francisco – Gartner research shows over one in 10 workers try to trick artificial intelligence systems which measures employee behaviour and productivity by 2023 as its use rises in wake of the Covid-19 pandemic. Whit Andrews, Distinguished Research Vice President at Gartner, said: “Just as we’ve seen with every technology aimed at restricting its users, workers will quickly discover the gaps in AI-based surveillance strategies. They may do so for a variety of reasons, such as in the interest of lower workloads, better pay or simply spite. Some may even see tricking AI-based monitoring tools as more of a game to be won than disrespecting a metric that management has a right to know.”
These tools provide basic activity logging with alerts, or in more sophisticated versions, can attempt to detect positive actions or misbehaviour through multivariable analysis. Even prior to the pandemic, Gartner research showed that workers feared new technologies used to track and monitor work habits. Workers may seek out gaps where metrics do not capture activity, accountability is unclear, or the AI can be fooled by generating false or confusing data. Andrews said: “IT leaders who are considering deploying AI-enabled productivity monitoring tools should take a close look at the data sources, user experience design and the initial use case intended for these tools before investing.”